Overage Policy ​

Overage means the total data used has exceeded the service bundle limit(quota) set for the SIM in the current cycle.

The overage policy indicates what action is taken on the SIMs that has data overage.

In the new cycle, the data quota will be reset. And the actions triggered by overage policy will be lifted should there be any.

Stop ​

Data service will come to a complete stop on overage.

Allowance ​

Service will only be stopped after the pre-agreed allowance is exceeded on top of the bundle data quota.

Throttle ​

Once there is overage, data speed will be throttled to a pre-agreed bandwidth. Common throttling settings are:

• 128 kpbs
• 256 kpbs
• 512 kpbs

No Limit ​

No action will be taken in this policy as although there is limit set for the cycle, the service contract stipulates the service should not be disrupted.