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SIM Status

This chapter describes SIM life cycle stages.

Overview

all states

StatusDescriptionBilling
Pre-activatedSIM is in test.active stagenot started
ActiveSIM is fully activated and in usestarted
PausedSIM service is temporarily suspendedsuspended
ExpiredSIM service is expired but can be renewedstopped
TerminatedSIM service is terminated and can NOT be renewedended

SIM Status Transition

status transition

Pre-activated

  • When SIMs are shipped, by default they are set to be in pre-activated period/state.

  • SIMs that come with a complementary Test Package, (100KB or more, depending on the terms of the service contract), could use the test package service during pre-activated period.

  • Pre-activation period is typically set to be 0~6 months (depending on the terms of the service contract and it could be extended in some cases).

  • At the expiry of the pre-activation period, or after the test package quota is used up, whichever occurs earlier, SIMs will automatically go into "activated(active)" state, when the billing starts.

Active

or Activated

Once SIMs are in activated state, the billing starts. Services are provided according to the bundle assigned to the SIMs.

If the bundle comes with a service warranty/validity period, the service will automatically expire at the end of the period should there be no renewal.

Paused

In activated state, when you forsee a period of inactivity of the SIMs, you could suspend the service until the need to use them rises again. The SIMs will then be placed in paused state when the billing temporarily halts.

TIP

Toggle between paused and active on the SIM List by using toggle switch. toggleswitchpause gif

The operations are done in real-time and effect is immediate.

Expired

When service reaches the end of validity period, the SIMs are expired and the services are stopped. A typical grace period of 1-6 months applies.

Before grace period expires, if there is a renewal, SIM will be back to activated/ pre-activated state.

Terminated

At the end of the grace period, SIMs will go into terminated state. More often than not this state is irreversible where the services cannot be reinstated.